This was the second time my family has ordered from Hinton Buildings- I ordered a 24x30 steel building from Hinton, (they are a dealer but do not manufacture the buildings), and I will say, they were very responsive, polite, and very flexible to suit my needs. I needed a different type garage door, and they were happy to delete the door and allow me to purchase one elsewhere, rather than insisting on selling me one or anything like that. I'm not as happy with the manufacturer that they worked with, Steel Buildings and Structures, as it took them about 3 months to schedule install of the building (I scheduled in January so in all fairness that's kind of understandable) but also their communication wasn't the best. The building itself is very nice overall and good quality, the installers were pretty good about keeping their schedule and working on my imperfect install site, there were a couple small things I was disappointed with but I'm not going to be nitpicky because that's life. Like I said though, the building is super nice and I'm really happy with it! And the price seemed very reasonable- 16 grand including insulation, which is a major job to add to these buildings! (Note that they do not pour concrete. I hired a company out of Smithfield called Concrete Experts Company and they did a terrific job for a pretty good price. (I'm in Central NC.)
-Frank Hollowell
Response from the owner:Thank you for choosing Hinton Buildings again and for taking the time to share your detailed feedback. We're glad our team was responsive, polite, and flexible to meet your needs and that you're pleased with the quality and price of the building. We apologize for the three month installation scheduling delay and the communication issues with the manufacturer; we will pass your comments along to Steel Buildings and Structures so they can improve. We appreciate you recommending Concrete Experts Company and thank you for your business and trust in us for a second project.
